FAQ
What is a Senior Move Manager?

A Senior Move Manager is a professional who specializes in assisting older adults and their families with the emotional and physical aspects of relocation.

Although many have backgrounds in social work health care, nursing, gerontology and psychology, all share a commitment to working with seniors and a desire to do meaningful work.

Senior Move Managers have extensive knowledge about the costs, quality and availability of community resources.
Because they focus exclusively on the move process, Senior Move Managers have significant expertise in the resources and approaches that save money, reduce stress and produce quality results.

Why are Senior Move Management Services needed?

Because many older adults making a transition have not moved in 30, 40 or 50 years, they need to downsize considerably. Many, if not most, typically find themselves overwhelmed by the process and/or not physically able to do it.

Even though family and friends want to help, they often have geographic, demographic or psychographic barriers such as:

  • Live too far away
  • Sandwiched between the needs of aging parents & children
  • Juggling conflicting demands of careers, home and family
  • Physically unable to help because they’re older themselves
  • Emotionally drained due to illness or death

As a result, the Senior Move Management Service Sector has emerged to fill these gaps, and to make the moving and adjustment process easier for everyone involved.

What do Senior Move Managers do?

Although specific services vary by provider, most Senior Move Managers can help with some or all of the following:

  • Develop & Coordinate Move Plan
  • Organize & Sort for Downsizing
  • Create Customized Floor Plan
  • Interview, Schedule, Supervise Movers
  • Professionally Pack & Unpack
  • Set-Up & Decorate New Residence
  • Make it Safe & Accessible
  • Shop & Purchase Furniture & Household Goods
  • Change Utility Services (at old & new residences)
  • Handle Shipping & Storage of Non-Move Items
  • Arrange Profitable Disposal of Unwanted Items (auction, estate sales, buy-outs, consignment, donation, etc.)
  • Stage Current Residence to Appeal to Buyers
  • Clear & Clean Former Residence
  • Miscellaneous Move-Related Personal Services

Home Again Transitions provides all of these services and more.
As a full service, family owned, senior move management company, Home Again Transitions customizes and individualizes its services to do as little or as much as a client wants and needs to make a “smooth move and easy transition” from Point A to point B.
When Home Again Transitions Specialists finish up on move-in day, the new residence will have the look and feel of “Being Back Home Again” because their friendly and efficient team:

  • Hung Mirrors & Pictures
  • Decoratively Arranged Artifacts
  • Made the Beds
  • Set the Clocks
  • Connected the TV, VCR, DVD to Cable
  • Set Up Computer & Printer
  • Polished the Furniture
  • Made Everything Look Great

As a full service, family owned, senior move management company, Home Again Transitions customizes and individualizes its services to do as little or as much as a client wants and needs to make a ”smooth move and easy transition” from Point A to point B. No job is too big or too small for Home Again Transitions Senior Move Specialists.

Who uses Senior Move Managers?

Senior Move Managers are contracted by various sources:

  • The Older Adults Themselves
  • Family Members
  • Banks & Trust Officers
  • Geriatric Care Managers
  • Attorneys
  • Social Service Providers
  • Senior Housing Communities
  • Physicians
  • Allied Health Personnel
  • Physicians & Allied Health Personnel
  • Realtors
What do Senior Move Management Services Cost?

The charges for Senior Move Management Services vary by provider, geographic market and services rendered. Most charge by the hour. Nationally rates range from $60-$140 per hour, with typical jobs ranging from 1,500-$5,500.

What Questions should I ask Senior Move Managers?
  • What specific senior move service do you provide?
  • What do you charge for the services that you provide?
  • Do you add mark-ups to other services that you arrange?
  • Do you add mark-ups to services provided by others that you arrange for clients?
  • Do you provide written estimates and contracts?
  • How long have you been providing senior move management services?
  • Are you a member of the National Association of Senior Move Managers?
  • What are your other professional credentials?
  • Are you fully insured for liability and workers compensation?
  • Can you provide me with references?
How do I get ready for my move?

Your Home Again Transitions Move Manager will make a move plan with you, outlining each step to be taken.

How far in advance do we need to begin the process?

It is never too soon to get a complimentary assessment, which can ease your worries. It depends on what needs to be done prior to the move. An estate sale can take a month or more to arrange. Everyone’s needs are different, so it is best to contact us as soon as you decide to make a move.

Can I pack some of my own things?

Absolutely. Remember, however, that boxes get stacked in the moving truck, so a good packing job with the right supplies is important. You are responsible for the items in the boxes you pack.

I have lived in my home (or apartment) for years. How do I decide what to bring?

Your Home Again Transitions Relocation Move Manager can help lay out your new floor plan, measuring the rooms and working with you to decide what items you want and what will realistically fit in your new home.

I need to downsize. Can you help me?

Our Move Managers are trained to become valued resources for downsizing. Whether you need resources for estate sale planners, appraisers, consignment shops, charitable organizations, online sales, we are happy to help.

Are you a moving company?

We plan, coordinate, and manage all aspects of your move. As part of that service, we hire only the best in moving companies to transport your cherished belongings.

I am moving to (or from) another state. Can you help me?

Yes. We plan and pack (or unpack) for long-distance moves. We also can assist in locating a similar service on the other end.

What are the real benefits of Home Again Transitions Move Management services?
  • NASMM Members have significant expertise in resources and approaches that save money, reduce stress and produce quality results.
  • Services are client-centered and personalized to meet the client’s needs and preferences. Families, particularly, should never doubt the power of an outside expert!
  • NASMM members are reviewed for insurance and experience requirements prior to acceptance.
  • Ongoing educational programs reflect the NASMM commitment to professionalism and to working with older adults.
  • NASMM has developed a Code of Ethics and Standards of Practice for all members.
What makes a Home Again Transition Move Manager different from just a moving company?
  • NASMM Move Managers provide a multi-faceted approach to the move process: from space planning in the beginning to post-move support and advocacy.
  • Home Again Transitions Move Managers minimize the chaos and stress associated with moving by addressing all aspects of the move process. They are responsible to for creating and executing a seamless action plan, customized to the client’s wishes.
  • Actually, some but not all NASMM Move Managers are also movers. Those providers that are not movers will work closely with a reputable local moving company to complete that aspect of the job.
  • With the gentle and expert guidance of an experienced Home Again Transitions Move Manager, older adults and families make the key decisions without the emotional and physical distress that can follow. As a result, they avoid the costly mistakes and remorse that often accompany such major lifestyle transitions.
  • Home Again Transitions Move Managers do so much more than simply sort, settle and move boxes; with loads of energy, enthusiasm and experience, Senior Move Managers take the worry (and work!) out of the move process. The client’s job is to simply enjoy his or her new living arrangement.